Return and Refund Policy

At Mishka Herbs, we take great pride in the quality of our teas and your satisfaction. Tea preferences are highly personal - what one person loves, another might not enjoy as much. Our herbal teas are crafted without any artificial additives, offering a more subtle and natural flavor profile. We encourage you to give yourself time to get accustomed to the delicate nuances of our blends :)

It is a good idea to start with a sample pack if you’re trying a new tea for the first time. To achieve the best results consider experimenting with steeping methods, such as adjusting the water temperature, steeping time, or tea quantity, as these factors can greatly affect the flavor.

No Returns or Refunds

Due to the nature of tea as a consumable product, we are unable to offer returns or refunds. However, if you encounter any issues with your order, such as an error or defect, we are more than happy to provide a solution, including a refund, on a case-by-case basis.

Damaged or Incorrect Items

If you receive an incorrect or damaged item, please contact us within 7 days of your delivery date and provide a photo. We will address the issue promptly and offer a replacement or other appropriate solution at no additional cost to you.

Non-Returnable Items

We do not accept returns for sale items or gift cards.

Questions

If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@mishkaherbs.com